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Report your loss
Inform us of any incident in your trip or tickets and speed up the claims procedure.

I do not have a user account

Is this the first time you use the loss declaration service?

Register and place your claim with just 2 simple steps!

At the end of the process we will send you an access to make the follow of the claim.

Use of this online application for claim notifications and consultations is subject to prior creation of the username account and password, which are personal and non-transferrable to guarantee the confidentiality of the data. Use of this application requires full acceptance of the privacy terms and conditions

I already have a user account

If you already have a username and password, you can place a new claim.

I forgot my username/password